The Tyne and Wear Metro’s new customer service director has vowed to use his drive and passion to improve customer experiences. Paul Walker joins the team at Metro following almost 13 years in customer-focused roles at RWE npower. The 33-year-old’s experience includes a number of operational, strategic and management roles […]
Police have released an image of a man they would like to speak to after an assault at a Metro station. At around 5pm on Wednesday, March 30, a ticket inspector at St James’ Metro station was assaulted after an altercation with an unknown male. Officers attended but the offender […]
A new activity kicks off at the Sandhill Centre Library in Sunderland next week. Sporting Memories is a new group activity funded by Sunderland West Area Committee for all those who love sport. It starts at 10.30am on Thursday April 14 and aims to help combat loneliness and isolation especially […]
Police are appealing for information after an arson to a house in Winlaton. At 10:14pm on Sunday, April 3, someone set fire to the front door of a property in Lime Street in Gateshead. The fire brigade were called and extinguished the fire before it could cause extensive damage. No-one […]
The Metrocentre in Gateshead has appointed a new head and deputy head of fun. Nine-year-old Esther Bennett and Logan Jackson Luke, six, have been appointed as the new head and deputy head of fun at intu Metrocentre in Gateshead. The two North East youngsters sought off competition from across the region to land […]
A new look Virgin Trains first class lounge has been opened at Newcastle Central Station. Newcastle is the first newly refurbished lounge to open on the route, and the other seven will follow in the next few weeks. The station now has room to comfortably host 68 customers – more than […]
Sunderland goalkeeper Rachael Laws has been called up as a replacement for Siobhan Chamberlain for England’s Euro 2017 qualifying double header. Ms Chamberlain has withdrawn from the England Women’s squad due to a knee injury. She said on Twitter: Good luck @RachLaws1! 👊🏼⚽️ Thanks for the tweets, nothing serious. ☺️👍🏼 https://t.co/ClvMTp7uDl […]
Claims for thefts of Land Rover Defenders have risen in the North East. NFU Mutual revealed that claims costs for Land Rover Defenders rose by 69 per cent, up to £760,000 from 2014 to 2015 in the region. The North East has the highest cost of Land Rover Defender theft claims in 2015, […]
The Football Association (FA) has confirmed that tickets for England’s UEFA Euro 2016 warm-up game at the Stadium of Light will go on general public sale this week. The Three Lions take on Australia at the home of Sunderland AFC on Friday, May 27. The game will kick-off at […]
Delayed Virgin Train passengers will be offered compensation in the form of a cheque as the default option rather than travel vouchers. The policy, which will apply on the east and west coast routes, is the latest attempt by the company to improve its response to disrupted journeys. In October the firm […]